Gummy Labs

Support

Help for school account setup, grade syncing, and access issues.

Graker support is now part of the Gummy Labs website, with one place for contact details and common questions.

Graker app icon

Contact

[email protected]

Email support at [email protected]. Include your device model, iOS version, and a short description of the issue if you can.

Can I add more than one school account?

Yes. The app supports multiple school accounts and lets you switch the dashboard between them.

Does Graker support parents and children?

Yes. The codebase models parent-oriented account flows and synced child records tied to school accounts.

Why might verification be required?

School account and device verification flows are part of the app so access can be confirmed before syncing data.

Does the app notify me about updates?

The app includes notification permission and device token handling to support backend-driven alerts.